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Communications
We at Sagadahoc County Communications serve as the first of the first responders. We are committed to answering all 9-1-1 and non-emergency calls with professionalism, integrity and compassion while efficiently dispatching police, fire and emergency medical services. Customer service is essential to our success, so we treat each caller with empathy and respect. Our dedicated and highly trained professionals routinely offer life-saving medical instructions in addition to providing accurate public safety information.
The Communications Center is staffed 24 hours a day, 365 days a year, and provides 24-hour telephone service to the public for information or assistance that may be needed in emergencies.
When to use 9-1-1
9-1-1 should be dialed when a Police, Fire or EMS/Ambulance is needed.
A Police emergency is any situation involving a crime in progress, or an imminent threat to life, bodily injury, or major property damage or loss. A good example of a police emergency would be a fight or assault in progress, or a home or business buglary in progress.
How to use 9-1-1
When you have an emergency:
1. Dial 911
2. Remain Calm; speak slowly and clearly
3. When the operator answers;
- Describe the emergency
- Give the exact location where help is needed
- Answer all questions asked by the operator
4. Do not hang up until the operator is finished
How to use 9-1-1
When you have an emergency:
1. Dial 911
2. Remain Calm; speak slowly and clearly
3. When the operator answers;
- Describe the emergency
- Give the exact location where help is needed
- Answer all questions asked by the operator
4. Do not hang up until the operator is finished
Sagadahoc County 9-1-1: always there, always ready.
Michael Carter
Communications Director
mcarter@sagadahoccountyme.gov